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1. HOW TO ORDER /PAYMENT OPTIONS
We accept Visa, Mastercard, American Express & Discover. You may also pay with a personal check, money order and a cashier's check. Paypal is also accepted. You can place your online or by phone.
Order Online:
It is important to include a phone number and/or email address so that we may contact you with your order details and any questions regarding your order. When you order through our online store you will receive an order confirmation email or phone call depending on your preference that will include your confirmation number.
Order By Phone:
If you wish to place your order by phone just give us a call at 1-888-289-0364
Monday-Sat:8am-3pmEST
You will be given your order confirmation over the phone and receive it by email. Please be aware that your order will not be shipped until payment is received.
2. SALES TAX
Sales tax is charged on all orders shipped to North Carolina and New York State. Tax is computed at the state level when placing your order. Please make note that if you are having an order shipped to North Carolina or New York states then sales tax will have to be added. For customers in New York & North Carolina: In the event that sales tax is not properly added to your order total at time of checkout you will receive an email will futher information and instructions.
3. SHIPPING - STANDARD U.S.A
FREE SHIPPING FOR ALL ORDERS OVER $70 OR MORE.
Shipping charges are $6.50 for orders under $70.
All US orders will be sent via the most economical service available to your location. UPS, Fedex or USPS generally.
Packages arrive within 3-10 business days depending on location.
4. RETURNS AND CANCELLATIONS
To return an item you need to contact us by phone or email and let us know you wish to make the return within 15 days of receipt. You make return any unopened merchandise in its original condition and you will receive a full refund less shipping. Items that are returned without proper notice will not be refunded.
We do not except returns for any merchandise not returned in its original condition and packaging. Any shipping costs incurred to return an item will not be refunded. Shipping costs are non refundable including packages that are undelivered or
unclaimed. We do not offer refunds or exchanges on Skincare, Haircare, or Makeup items due to health reasons. Please make your selections carefully. We require the following information to process your return. (If this information is not included, we will be unable to process your return.
1.Full name and address
2.Phone number
3.E-mail address
4.Packing slip
5.Original Order Confirmation Number
6.Your reason for returning the merchandise
Please allow 15 business days to process returns.
You must notify us within 30 days from the date of your order if you did not receive it.
We do not offer refunds or exchanges on Skincare, Haircare, or Makeup items due to health reasons. Please make your selections carefully.
Orders can be cancelled within 24 hours of placing the order. After 24 hours orders can not be cancelled. If you have questions or concerns it is best to contact us before placing your order to ensure order accuracy.
5. FREE GIFTS
We send a free gift to any customer that purchases 3 or more products. Free gifts are shipped to the customer separately from their order in a Customer Appreciation Package.
Purchase 3 items or more and receive a free gift with your order.
Contact JET3:
[email protected]
888-289-0364
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